Shipping & Delivery Policy
16 Dec 2025
At iStokx, all our products and services are digital in nature. We do not ship any physical goods. Please read this policy to understand how and when you will receive access to your purchases.
1. Digital Products (Indicators, Tools, Downloads)
Upon successful payment, you will receive instant access to your purchased product via:
Download link, OR
Email confirmation with access instructions.
Delivery is usually immediate, but in rare cases, it may take up to 24 hours due to technical or payment gateway delays.
2. Online Courses
After enrollment, you will gain access to the course materials via our online learning platform.
Access is granted instantly upon payment confirmation.
You may log in anytime using your registered email ID and password.
3. Access Issues
If you do not receive access within 24 hours of payment, please check your spam/junk email folder.
If the issue persists, contact us at support@istokx.com, and our support team will assist you.
4. No Physical Shipping
Since all our products are digital, there are no shipping fees, no delivery delays, and no physical logistics involved.
5. Time Zone & Availability
Our systems operate 24/7. You can purchase and access products from anywhere in the world, regardless of time zone.
6. Contact Us
For any delivery-related concerns, please reach out to us: support@istokx.com